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Shipping & Returns

Return Policies

Lasting Freshness carries a 30 day refund policy from the date of purchase on new, unused items. Returns for Credit will not be issued unless a Return Authorization Number accompanies the Return and the Returned product(s) is in its original, unopened, undamaged package. All Returns MUST be received no more than 30 days after a Return Authorization Number is issued. All Returns are subject to a 20% restocking fee. Shipping costs are non-refundable. Lasting Freshness, Inc. is not responsible for any shipping charges associated with an Authorized Return. No Credit will be issued regardless of the circumstances unless these terms are met. All Credits issued for returns will be applied to the credit card originally used for purchase.

Warranty

Lasting Freshness products carry a 1 year limited warranty on workmanship. If the merchandise is damaged or missing parts due to a manufacturer defect, please contact us within the warranty period, beginning from the date of delivery of the original order, to discuss credit or replacement options. 

 

Shipping Policies

Domestic: All standard orders are shipped within 1-5 business days of the date of sale (Monday through Friday, not including holidays). Expedited orders need to be placed before 1 p.m. CST Monday-Friday for same day shipping. If an expedited order is placed after 1 p.m., it will be shipped next business day. We do not ship orders on Saturday or Sunday. Orders shipping by truck will not be guaranteed for same day shipment. Lasting Freshness, Inc. will not ship to a P.O. Box for any reason. We reserve the right to select shipping Companies for the most efficient and timely delivery (UPS, FedEx, USPS). Freight quotes are available upon request.

International orders: Each destination country charges customs clearance, duty and administrative fees on shipments containing dutiable items. Dutiable means that an item is subject to local taxes. We do not have any way of knowing if an item is dutiable in your country. Please contact your local authorities for additional information. The recipient is responsible for any and all customs, duty or brokerage fees due upon delivery.

Notice: Free Shipping for orders over $50. This offer only applies to the lower 48 states and ground service only. This offer does not apply to any destinations outside the continental US.

 

Prices and Terms

All prices exclude shipping charges. All international orders must be paid in full prior to shipment unless alternative payment terms have been arranged. Please contact Customer Service to arrange an international shipment.

 

Taxes

Customers shipping to an Illinois, Georgia, Maryland, Michigan, North Carolina, and Wisconsin destinations are liable for Sales Tax unless a Resale Certificate is provided to Lasting Freshness, Inc.

 

PRODUCT SAFETY INFORMATION

All of our products are made with food grade BPA free materials. Visit www.nrdc.org for more information.